How to Get the Best PBM Customer Service for Your Self-Funded Plan

Carrie Brown  •   July 16, 2021

When plan sponsors look at new partnerships for their self-funded pharmacy benefits, reduced spending isn’t their only priority. In fact, it’s customer service that is more important as it proves to be the key to an ongoing and successful partnership. So how can you, as a plan sponsor, navigate the current complexities of the industry

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How Far We Have Come Without Going Anywhere

Carrie Brown  •   March 17, 2021

Measurement is an action we use in many aspects of our lives. We run three miles. We drink two cups of coffee (and sometimes more!). A workday is eight hours. It is no surprise that as a society and culture we are reflecting, and measuring, our lives since the World Health Organization (WHO) declared the

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Emily Torgerson: Modern Millennial

Carrie Brown  •   April 15, 2019

Known for her creative writing skills and ability to juggle multiple projects, Emily Torgerson is a key member of the account management team leading communication efforts for National CooperativeRx. Emily is famous with the staff for deep roots in her hometown of Eau Claire, Wis. She makes frequent trips to visit family and friends and

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